The Positive Voices

The Michigan Medicare Medicaid Assistance Program (MMAP) is looking for volunteers and has opportunities available for a variety of skill levels and time commitments. Counselors, Counselor Assistants and Outreach Specialists will be trained and then help persons with Medicare/Medicaid concerns. More information on each opportunity listed below. If interested in any of the positions listed, contact (616) 222-7069. Counselor Assistant Enjoy using the internet for research? Do you like problem solving? If so, the Counselor Assistant volunteer position may be for you. We are looking for people to conduct internet research on Medicare and Medicaid plans. This information will be used to counsel people on what health benefit options are available to them. Each client’s situation is unique, so candidates need to have problem solving skills and the patience to help. Volunteers must complete an orientation and an additional 36 hours of training; flexible hours are available. Outreach Specialist Are you a “people person”? Do you enjoy helping people connect with community resources? We are looking for a volunteer Outreach Specialist to work at health fairs, conduct group presentations and network with community organizations to promote MMAP (Michigan Medicare/Medicaid Assistance Program). Volunteers must complete an orientation and 36 hours of additional training; flexible hours are available. Counselor Looking for a way to use your problem solving skills to help older adults? We are looking for volunteer MMAP Counselors who are patient and enjoy learning to help older adults and those who are disabled navigate the Medicare system. Internet, problem solving, phone and people skills are required. Volunteers must complete an orientation and 36 hours of additional training; flexible hours are available. The Michigan Medicare/Medicaid Assistance Program (MMAP) is a non-profit organization that helps those 65 and older and those who are disabled with their Medicare and Medicaid concerns. MMAP relies on volunteers to help people make informed decisions about their health care coverage. MMAP is housed at the Area Agency on Aging of Western Michigan, 1279 Cedar NE, Grand Rapids, MI 49503.